Received a suspicious email, message, invoice or money request? Don’t reply, open links, download attachments, or call any listed phone numbers. We’ll never ask for your PayPal password or financial details by email or message, or over the phone. Forward suspicious messages to phishing@paypal.com and then delete them.

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Common Issues

Password and account access
Resets, unlock account, unknown charges

Payments
Holds, declines, refunds, crypto, Pay in 4, withdrawals/transfers,

Account profile and set up
Bank account, credit card, email, phone

Disputes and account limitations
Payment disputes, chargeback, limitation

Donations
Nonprofit, PayPal Giving Fund

Business solutions
QR code, fees, billing, orders, PayPal solutions

PayPal Credit
Applications, payments, billing, features

PayPal Cards
Prepaid, Extras, Cashback and more
Recommended
Chat with PayPal Assistant immediately or leave a message for an agent
Other methods
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